Return & Exchange

- We accept returns postmarked within 20 days of the date your package ships from us.

- Returns must be received unworn, unwashed, and with the original tags attached.

- All shipping costs are the client’s responsibility and will not be reimbursed.

Returns are processed within 10 business days of receiving your return. We'll send you an email confirmation when your refund has been issued.

Please contact us by e-mail at info@n-isse.com or by phone 90-212-501-5482 to get your authorisation number.

We recommend shipping with insurance and keeping your shipping receipts until your return is processed.N-isse.com is not responsible for missing, damaged, or packages lost in transit.

Canadian returns

We strongly recommend sending your shipment by priority post with a tracking number, as Nisse is not responsible for any lost or damaged shipments. Once the shipment has been received, we will process your return as soon as possible.

United States returns

Returns from the U.S. must be shipped via the United States Postal Service (USPS). Packages that incur any brokerage fee will be denied. All returned items should be declared as a "Return of Canadian Merchandise" on the customs declaration. Returned packages that do not have this mention on the customs declaration may be refused by customs and returned to the sender.

RETURN LOCATIONS

US CANADA

All returned items should be declared as a "Return of Canadian Merchandise" on the customs declaration. Returned packages that don't have this mention on the customs declaration may incur additional fees that will subsequently be deducted from your reimbursement. Packages that incur any brokerage fee will be denied.

Return Adress:
BOUTIQUE nisse
4109A Saint-Denis Montreal (QC) H2W 2M7
Tel. 514 284-9119

UNITED KINGDOM

All United Kingdom and orders must be returned to the London off ice at the address below.

Return Adress:
KRM CLOTHING RESOURCES LTD
Unit 9, Compass West Estate, 33 West Road, Tottenham LONDON N17 OXL
Tel: 0208 808 7819